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How to Deal With Hurt When it Comes From a Complete Stranger

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Last Updated on 1 year by Iva Ursano

We get hurt by friends and family. Not often but sometimes it just happens. We all deal with that in different ways and I think it all depends on the person, the event, the pattern of behaviour and so much more. But how do we deal with strangers when they hurt us?

Here’s my story and how I handled a difficult person and a very interesting situation. One I’ve never had to deal with before.

The grocery store meet up


The other day I was in the grocery store and ran into a very old friend. I say “very” twice for two reasons.

1) She really is old and
2) I’ve known her for over 30 years.

She is the mother of my best friend, whom I lost to cancer over 15 years ago. We lost touch after Tina died and I only ever run into her about every 3 or 4 years, usually at the grocery store.

We stop and try to catch up with as much of life as possible and then move on. It always makes me sad to see her. She is alone. Tina was all she ever had. I know when she sees me it’s a reminder of her only child.

So, per our every 4 years catch-up at the grocery store, we were standing in between aisles, chatting, laughing, and shedding little tears.

In comes Satan, her venom, and the hurt

Hurt, brokenPin

Suddenly, out of the blue, I can hear this loud voice directed at us informing us that ….” this isn’t a coffee shop and if you want to talk, go to Tim Horton’s and get a table….”

Wow. Um, OK. I looked around to see if we were blocking the aisles. We weren’t really. There was room to get around but if this man thought we were blocking the aisle I would think a simple “Excuse Me” might have sufficed.

I’m a really sensitive person, and I gotta tell ya, being yelled at like that hurts my feelings. Fast.

Then another voice, loud and clear, pretty much repeating what this man just said, except it was a woman’s voice and she was slightly ruder than he was. (It was soon apparent to me that they were husband and wife. Go figure.)

Wow again. Sheesh. I’m in the grocery store catching up with an old friend getting my butt handed to me by two pretty upset people.

OK, I get the grocery store isn’t a coffee shop. I totally get that. I run into people at the grocery store ALL the time. Who doesn’t? What should I do, wave, smile, and move on without exchanging a little pleasantry? I don’t know about you, but I can’t do that. Call me a social butterfly.

Followed by diplomacy…

Smile, happy, diplomacyPin

I like to think that I’m a pretty thoughtful and considerate person. I’m a Libra, which means I’m a people pleaser, diplomatic AND I DO NOT like conflict. I avoid it at all costs. I have to admit, though, I was pretty annoyed by these two people yelling at me (yeah they were pretty much yelling) and my first thought was to yell back.

It is times like these when I find I have to dig REALLY deep to bring out the diplomacy in me. Seriously. If I tell you what I really wanted to say to them you’d, well..maybe think differently of me?

You know, wait, I’m human, right? This is what I really wanted to yell at them “Geezus do you have to be so rude? Don’t be a bully!!!”

Yup, the Italian in me wanted to shout exactly that! The Libra in me said, “Now Iva, that’s not nice is it? Rise above them”. So I did.

My reply? “Oh, I’m sorry I didn’t think we were blocking the aisles! If we were, all you had to do was say excuse me”. And I smiled big. Real big. So big my face was hurting.

Boom. Killed with kindness.

Kindness, Sunny, SunPin

And their words stopped just as soon as they had started. The conflict was over. Phew.

It’s so easy to want to retaliate, right? Shout back and get angry and then start some crazy long drawn out altercation that, in reality, is so unnecessary. I don’t have time or energy for that kind of stuff.

Do you? Really? I advise taking the high road, being the better person, saying something nice, and letting them move on. Send them happy peaceful energy. They already have enough negative energy, they don’t need any more! Some people are always angry, and it isn’t much you will do to change that. Not in the grocery store aisle anyway.

p.s. my friend’s mom, on the other hand, wasn’t so diplomatic with her words, but seniors get away with so much more :)

How do you deal with rude, negative, or angry people in this kind of situation? Share your strategies.

Peace and Love!

Iva ♥

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  1. Great post Iva on tackling the rude people. I am also libra. I also try to bring down things with a smile. It neutralizes the rude behavior.

    1. Yes Iva. I also would take the high road. Great article.

      I would of loved to have been there to see their faces if you choose to have taken the low road. Lol

      Thanks Iva.

  2. Would have loved to have heard your friend’s Mom’s response LOL could have been a good cop/bad cop situation!!

    Kill rudeness with kindness. I’m all for that, Iva.

    Everytime, I’ve had to choose from both (rudeness or kindess) I’ve always regretted rudeness. Incuding with emails and online communication – always take the high road is a great lesson for life!

  3. Hey Vishnu thanx for your comment! Her response was pretty colourful to say the least.

    It’s taken me a long time to get to the point of always choosing kindness. Quite often I will step back from a situation and calm down before I respond. This way it’s guaranteed to be nice. :)

  4. The rudest person in my life is a LIBRA, also . . . and a relative.

    1. Huh. Imagine that!! :/

      Relatives I find, tend to be the rudest to each other anyway Patty.


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